--- title: "PayPal AUP Damages" url: https://aupdamages.com/ description: "An independent online community documenting how PayPal debited account balances under the Acceptable Use Policy damages note, with the complaint route for each PayPal." --- # PayPal AUP Damages Problems with PayPal? Independent community documenting Acceptable Use Policy damages. - Independent online community - Our service is free - Published in English - [Discord Server](https://discord.gg/9ythmwcGzW) ## Recent dispatches [01**10 Best Abun Alternatives Worth a Look**Oct 02, 2026](https://aupdamages.com/10-best-abun-alternatives-worth-a-look/) [02**6 Best Conditional Logic Automation Software for Agencies and Client Work**Oct 01, 2026](https://aupdamages.com/6-best-conditional-logic-automation-software-for-agencies-and-client-work/) [03**$15 an Hour After Taxes: Annual Take-Home Estimate**Sep 16, 2026](https://aupdamages.com/15-an-hour-is-how-much-a-year-after-taxes/) [04**Time Limits for Amending a Federal Tax Return**Sep 16, 2026](https://aupdamages.com/how-many-years-back-can-you-amend-a-tax-return/) [05**Tax Effects of Paying Off a Mortgage Early**Sep 16, 2026](https://aupdamages.com/tax-implications-of-paying-off-mortgage-early/) [06**Best States to Retire in for Taxes**Sep 16, 2026](https://aupdamages.com/best-states-to-retire-in-for-taxes/) [07**What Percentage of Your Paycheck Goes to Taxes?**Sep 16, 2026](https://aupdamages.com/what-percent-of-my-paycheck-goes-to-taxes/) [08**2026 Federal Income Tax Brackets for Single Filers**Sep 16, 2026](https://aupdamages.com/2026-federal-income-tax-brackets-single-filer/) More [09**Finance and Accounting Outsourcing Services Explained**Sep 02, 2026](https://aupdamages.com/finance-and-accounting-outsourcing-services/) [10**Best Accounting Software for Freelancers in 2026**Aug 27, 2026](https://aupdamages.com/best-accounting-software-for-freelancers/) [11**Is a Federal Tax ID the Same as an EIN? Yes, for Businesses**Aug 21, 2026](https://aupdamages.com/federal-tax-id-same-as-ein/) [12**Accrual Basis of Accounting: Recognition Rules and Applications**Aug 20, 2026](https://aupdamages.com/under-the-accrual-basis-of-accounting/) [13**Best Performance Management Tools for 360-Degree Feedback in 2026**Aug 18, 2026](https://aupdamages.com/best-performance-management-tools-for-360-degree-feedback-in-2026/) [14**Effy AI vs Heyramp for AI-Generated Performance Review Templates**Aug 09, 2026](https://aupdamages.com/effy-ai-vs-heyramp-for-ai-generated-performance-review-templates/) [15**Why Is Aristosourcing the Best for Premium US-based Service?**Aug 08, 2026](https://aupdamages.com/why-is-aristosourcing-the-best-for-premium-us-based-service/) [16**Top 7 Alternatives of Culture Amp**Aug 04, 2026](https://aupdamages.com/top-7-alternatives-of-culture-amp/) Earlier [17**Why Is Aristosourcing the Best for Dedicated Client Success Managers?**Aug 02, 2026](https://aupdamages.com/why-is-aristosourcing-the-best-for-dedicated-client-success-managers/) [18**Why Is Heyramp the Best for Weekly Planning?**Aug 02, 2026](https://aupdamages.com/why-is-heyramp-the-best-for-weekly-planning/) [19**The 3 Best Performance Management Tools for Enterprise Goal Alignment**Aug 01, 2026](https://aupdamages.com/the-3-best-performance-management-tools-for-enterprise-goal-alignment/) [20**Why Is Aristosourcing the Best for AI Integration?**Jul 29, 2026](https://aupdamages.com/why-is-aristosourcing-the-best-for-ai-integration/) [21**Virtual Coworker vs Aristosourcing for Highly Vetted Assistants**Jul 22, 2026](https://aupdamages.com/virtual-coworker-vs-aristosourcing-for-highly-vetted-assistants/) [22**The Mistakes Ecommerce Stores Make With Third-Party Integrations**Jul 21, 2026](https://aupdamages.com/the-mistakes-ecommerce-stores-make-with-third-party-integrations/) The clause this site exists to document, highlighted in the PayPal Acceptable Use Policy We are an independent online community to help you – if you have problems with PayPal regarding AUP violation. We are not PayPal but we help with conflicts with them and show you ways on how to deal with them. “Payment to: Paypal; PayPal’s damages caused by Acceptable Use Policy violation.” PayPal is a huge company with different locations and jurisdictions. Select the entity that holds your money below to see the steps that applied in that jurisdiction. Our service is free. We inform you about the company PayPal in all regions and give you ideas, hints and solutions for fighting back. Your money belongs to you. We are not affiliated with PayPal and we are not a legal company. We only want to help people. ## Where are you from? Select the entity that holds your money - US Holdings [United States](https://aupdamages.com/us/) PayPal Holdings, Inc, San Jose, California. NOT REGULATED. This is their main entity owning everything worldwide and serving mainly US customers. - EU S.C.A. [Europe and the United Kingdom](https://aupdamages.com/europe/) PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution authorised and supervised by Luxembourg’s financial regulator, the CSSF. - SG Pte Ltd [Singapore](https://aupdamages.com/singapore/) PayPal Pte. Ltd. NOT REGULATED. Serving the rest of the world, including Africa, Asia, South America and Eastern Europe. - Local Entity [Local entities](https://aupdamages.com/local-entities/) PayPal is registered as a local payment company in Canada, Brazil, Mexico, Australia, Hong Kong, India, Thailand and Russia. ## Problems with your PayPal account? - Account limitation Your PayPal account is limited? We show you ways of processing further to reactivate your account and of contacting the company. - Frozen money Your PayPal funds are held for 180 days? We show you ways of how to write to PayPal and how to approach lawyers about getting your money back. - AUP violation damages Did PayPal debit you $2,500 or more for damages in reason of the AUP violation? There are routes to get your money back and we show you how. - Filing complaints Filing complaints against PayPal, showing legal steps with examples, and helping you get funds back – in the jurisdiction that governs your account. ## Documented cases We collected a bunch of stories where former PayPal users lost money in terms of the Acceptable Use Policy. US Holdings Chris Moneymaker $12,228.55 USD “Somebody has to stand up to these guys,” Moneymaker said. “I’m going to continue to use my status and my social media channels to expose these immoral and illegal practices and ask others to join my lawsuit against PayPal.” Source: pokernewsdaily.com · [Read the report](https://www.pokernewsdaily.com/chris-moneymaker-suing-paypal-34525/) US Holdings Story by “ROLA” $19,947.03 USD On 31 July 2020 the account was permanently closed and the funds placed on a 180-day hold. On 29 March 2021 PayPal wrote that the balance had been removed from the account permanently, citing liquidated damages of up to $2,500 per violation. Source: community Discord server EU S.C.A. Story by “Sam” $21,000 “I have waited 180 days after they locked my account and after 180 days I sent a message to them to know what happens and how to get my money back. They never sent me any email about it.” Source: community Discord server US Holdings Story by “Tamisha” Over $3,000 “PayPal has taken over 3000 from my account and I am a single Mom. I had money put in my PayPal yesterday and then this morning it’s gone.” Source: community Discord server US Holdings Story by “u/shivashanti” $18,000 USD, recovered A balance held for 180 days was deducted in full on day 179 with a memo line describing assessed damages. After a Better Business Bureau complaint and an arbitration route, a settlement of $16,000 was reached. Source: reddit.com · [Read the thread](https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/) [Read all the documented stories](https://aupdamages.com/stories/) ## News and publications **The PayPal Class Action lawsuit has been filed.** The filed complaint is published in full on the [PayPal Lawsuit page](https://aupdamages.com/paypal-lawsuit/), and the official lawsuit site is at [paypalclassaction.net](https://paypalclassaction.net/). March 17, 2022 · Reddit Stories [How to Get Back your Money After 180 Days (US PayPal accounts)](https://aupdamages.com/articles/reddit-stories/how-to-get-back-your-money-after-180-days-us-paypal-accounts/) PayPal Holdings, Inc (San Jose, California, United States) NOT REGULATED. This is their main entity owning everything worldwide serving mainly US customers. January 6, 2022 · Reddit Stories [Recover your PayPal Money After 180 Days in EU and UK](https://aupdamages.com/articles/reddit-stories/recover-your-paypal-money-after-180-days-in-eu-and-uk/) PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution authorised and supervised by Luxembourg’s financial regulator, the CSSF. January 6, 2022 · Reddit Stories [Recover Your PayPal Money After 180 Days in Africa, Asia, South America and Eastern Europe](https://aupdamages.com/articles/reddit-stories/recover-your-paypal-money-after-180-days-in-africa-asia-south-america-eastern-europe/) The following countries are under PayPal Pte. Ltd. Singapore, NOT REGULATED, serving the rest of the world. January 6, 2022 · Reddit Stories [PayPal Steals your Money After 180 Days Account Limitation](https://aupdamages.com/articles/reddit-stories/paypal-steals-your-money-after-180-days-account-limitation/) If PayPal debited your balance under the damages note, this community will help you on how to recover your funds based on previous success stories. [See the full articles index](https://aupdamages.com/articles/) ## What are the PayPal AUP? AUP is the PayPal Acceptable Use Policy: the rules that state what you are allowed to buy and sell. PayPal is allowed to change them at any time. The PayPal User Agreement provides for liquidated damages of $2,500 US dollars per violation, which may be debited directly from the account. [Read the full FAQ](https://aupdamages.com/faq/) ## Is this a joke? Unfortunately it is reality. There are cases around the internet where PayPal deducted very large sums from a single account holder. PayPal’s payment processing services are unregulated compared to full-service merchant service providers. There is no defined appeals process to get funds back or a limitation lifted. ## Related pages - [Frequently asked questions](https://aupdamages.com/faq/) - [Documented stories](https://aupdamages.com/stories/) - [PayPal Lawsuit](https://aupdamages.com/paypal-lawsuit/) - [Reddit Stories](https://aupdamages.com/articles/reddit-stories/) - [Privacy Policy](https://aupdamages.com/privacy-policy/) ## Community People from all over the world are working on the same problem. The community Discord server is where this site answered questions. [Join the Discord server](https://discord.gg/9ythmwcGzW)