Complaint against PayPal (Europe) S.à r.l. et Cie, S.C.A.

PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (or CSSF).

PayPal EU: How to recover money

This serves customers in ?? Austria, ?? Belgium, ?? Bulgaria, ?? Croatia, ?? Cyprus, ?? Czech Republic, ?? Denmark, ?? Estonia, ?? Faroe Islands, ?? Finland, ?? France, ?? Germany, ?? Gibraltar, ?? Greece, ?? Hungary, ?? Ireland, ?? Italy, ?? Latvia, ?? Liechtenstein, ?? Lithuania, ?? Luxembourg, ?? Malta, ?? Netherlands, ?? Norway, ?? Poland, ?? Portugal, ?? Romania, ?? San Marino, ?? Slovakia, ?? Slovenia, ?? Spain, ?? Sweden, ?? United Kingdom, ?? Vatican City, ?? Mayotte, ?? Reunion, ?? French Guiana, ?? Guadeloupe and ?? Martinique.

Some people got their money by doing the following:

First you complain the false damages claims to [email protected] and wait for at least 1 month or till you get initial reply.
Then use this link to file an official banking complaint against them because PayPal is a bank in the EU.
https://reclamations.apps.cssf.lu/index.html?language=en
If the link gives you some error you can send the form by email.
https://drive.google.com/file/d/1EAiCuprhnrRrfm5b6HC7yw60xCmB3N2_/view?usp=sharing

you can still send it by fax or email
[email protected]
Make sure to attach all the required documents with the form.

Sue PayPal Europe

If CSSF failed to recover your money and your claim is within 5000 EUR range then file a small claim in the EU against PayPal Europe
https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_en.htm

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